The most common questions
You can check the connection in 3 ways:
- leave a request on the website;
- call 0 800 750 114;
- write to the messenger.
You can change the tariff plan by calling 0 800 750 114 or by writing to us in the messenger.
Our experts will help you to solve the problem of instability or lack of communication if you will call 0 800 750 114.
You can set up you router by calling our specialist at home or by contacting our office at the address: Dnipro, St. Starokozatska, 11 (3rd floor), with equipment.
You can order the television service by:
- leaving a request on the website;
- calling 0 800 750 114;
- writing to the messenger.
Connection is free, unless the address is outside the coverage area, then the cost is calculated additionally.
The connection includes: the visit of our specialist, cable installation, equipment settings, consultation on any questions.
The cable can be connected directly to the Ethernet port, if you need to distribute Wi-Fi, then a Wi-Fi router is used.
The services can be paid with:
- Privatbank terminal, iBox, CITY 24, Easy Pay.
- Mobile application Privat 24, MONOBANK, ABank 24.
- From the website in the section "Payment and Connection" → "Payment Methods".